Terms and Conditions

Welcome to www.jchemist.com (“jchemist.com”, “jchemist”, “Website”, “Pharmacy”, “us” or “we”). This Website/App is operated by jchemist.

www.jchemist.com and a mobile application under jchemist (collectively referred to as the “Website”) where you can place orders to purchase the products and  Services offered by us to the users of the website (“User” or “Users” or “you” or “your”)

The terms and conditions are an agreement between the company and a legal person who accesses/uses the website in any manner (“you” or “your”).

Jchemist is a platform to sell medicines, healthcare products online etc. We employ the use of cookies. By accessing JCHEMIST, you agreed to use cookies in agreement with the JCHEMIST Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our site to enable the functionality of certain areas to make it easier for people visiting our website.

Unless otherwise stated, JCHEMIST and/or its license own the intellectual property rights for all material on CHEMIST. All intellectual property rights are reserved. You may access this from JCHEMIST for your own personal use subject to restrictions set in these terms and conditions.

By using jchemist website, you agree to be bound by the terms. If you do not agree with any of the terms, please forgo using the website. 

Please note that your usage of the website, offers or promotions, and products in relation to may be provided by us or our affiliates or third parties, shall be governed by these Terms and such other terms that may be applicable.  

If these terms are incompatible with any additional terms, the additional terms will be replaced to the extent to which the additional terms are applicable.

This document is an electronic record in terms of the Information Technology Act, This electronic record is generated by a computer system and does not require any physical or digital signatures.

As per policies of the government, i.e. individuals above 18 years of age can use and access the website.



Your access or usage of the Website means you agree to these terms read with all the policies that may be available on the Website (collectively, the “Agreement”).


In order to access or use the website, you must set up an account by providing information about yourself as prompted on the sign-up page of the website.

This sign-up form may ask for your name, phone number, email address, gender, and address, to place the order. 

Your login ID and password will be created basis the information provided by you, which you can use to access your jchemist account at any time. Your credentials shared by you at the time of registration and your jchemist login ID and password are referred to as “Account Information”.

You are solely authorized to operate the account created by you. Therefore, it is your responsibility to maintain the confidentiality of your Account Information. You shall remain solely responsible for all the actions by you on your account.

You will immediately inform us of any unauthorized use or security breach of your account, and ensure that you log out of your account at the end of each session. 

You may be kept responsible for any losses incurred due to unauthorized use of your account, resulting from your failure to keep your account information safe, and confidential.

We reserve the right to refuse access to the website, terminate or suspend accounts, or remove or edit content at any time without providing any notice to you. Our team monitors the user’s account in order to avoid fraudulent accounts and transactions. 

If we found any defrauding or failed transaction etc, we reserve the right to suspend or delete such accounts with immediate effect and disgrace all past and pending orders without any liability on our part. 


You understand that once you have shared your account information registered on the Website, you may receive SMS or email notifications from jchemist relating to your registration and transactions.

You have the approval to receive notifications and commercial messages regarding any service and promotional activities that are related to your transaction on the website and services that may be available on the website from time to time. 

By sharing your Account Information and registering and verifying your contact number with us, you explicitly consent to receive promotional communications (through call, SMS, email or other digital and electronic mediums) from us and/or our authorized services or offerings.

We shall not be held responsible for any content that appears on the website. You agree to protect and defend us against all claims that are rising on the website.

You can unsubscribe from receiving marketing/promotional messages, newsletters etc, and other notifications from the company at any time.



You represent and warrant that your use of the website will not violate any applicable law or regulation and that the information you have provided on the website is true. 

Your use of the website does not breach any applicable website policies or guidelines and will not cause harm to any person.

If the information provided by you is found untrue or inaccurate the company will have the right to reject the registration, cancel any or all orders, and restrict you from using the website without letting you know.

You will use the website for a permitted purpose, and will not do any activity that is harmful to the company and website or its content.

You have a limited license to access and use the website, solely for the purpose of availing the services, subject to these terms.

You must not republish material from, sell, rent, or sub-license material from JCHEMIST, reproduce, duplicate or copy material from, or redistribute content. This agreement shall begin on the date hereof.

You will not do any of the following:

 use any engine, software, tools, robots, any other machine etc to navigate or search the website

Make false or malicious statements against the services.

Post, copy, upload, submit, allocate, or otherwise transmit or make available any software or any changes in files if do so that might be possible to damage the site through a computer virus. 

Introduce any viruses, malicious software, bots, etc are prohibited.

Search, scan, or test the susceptibility of any system, security or authentication measures implemented by us or otherwise with our technical design team.

Hack or introduce malicious software onto the Website;

Introduce any trojans, viruses, malicious software, bots, or other tools, or scrape the website for data;

Employ in any form of anti-social, disruptive acts, links, flaming, spamming, trolling, etc those terms are commonly understood and used on the internet.

You are prohibited from hosting, stating, uploading, changing, publishing, transmitting, updating or sharing on or through the website, information, you do not have any right.

Harmful, harassing, wicked, calumnious, obscene, pornographic,, invasive of another’s privacy, hateful, relating to or encouraging money laundering or gambling, or otherwise harmful in any manner whatsoever. 

 violates any patent, trademark, copyright or other proprietary rights.

violates any law for the time being in force;

misleads the addressee about the origin of such messages or communicates any information which is offensive or threatening in nature

contains software viruses or any other computer code, files or programs designed to interrupt, or destroy computer resources.


Any user who uses or accesses the website anywhere in the world does so at their own risk and is responsible for compliance with the laws of your country.

The terms do not include, nor may these terms be used for or in connection with any promotional activities.

For any unlawful situations or activities or promotions, transactions solely users are responsible.  



The Company is solely responsible for providing you with an e-commerce website to purchase Products or avail third-party services if you think it.

 It is hereby clarified that the manufacturers themselves are responsible for all compliances, under the applicable law. 

The manufacturers are liable to be compliant with the relevant laws, including but not limited to Drug Acts. 

we provide visual representations on the website including graphics, illustrations, photographs, images, videos, charts, screenshots, and infographics. 

While reasonable efforts are made to provide an accurate visual representation but do not, we warranty the accuracy of such visual representation or description of the Products.

Please note that this service is provided by a third party, and the website does not guarantee nor make any representation with respect to the correctness, and fullnes.

All communication between you and the third-party service provider is a separate transaction between you and such third parties. Any liability or claim with third parties by you we are not responsible. 

The Company does not claim any liability between third parties and you. The services and products are provided to you by third parties. We do not make any representations or warranties on behalf of the products and third-party services. 


jchemist allows you to purchase medicines with or without a prescription issued by a medical expert/doctor and it has a certain term for more details you can contact us. For some general products, it does not require a prescription but for some medicine, it requires a prescription.


All information on a website, text, logo, content, graphics, texts, button, images, codes, and collections of information is the subject of reserved.

You give your full permission for us t use our website and its content, services, and products, and all are tied under terms. 

without the express written consent of the Company or its affiliates, as applicable. Any unauthorized use terminates the permissions granted in these Terms.


Your use of the website, the Services, and access to the Company Content (as defined below) is subject to a limit when you register on the website.

You will use the website solely for identifying Products, carrying out purchases, and processing returns and refunds, under some terms.

The license granted to you does not include a license for resale, any collection and use of product listings, any use of the website for third parties, the Services and/or of the Company, any downloading or copying of account information, data mining, robots, or similar data gathering, and extraction tools to extract, creating or publishing your own database.

You agree to perform all further acts necessary to perfect any of the above rights granted by you to the company.

Product is shipped or dispatched to you and an e-mail confirmation or a text message sent to your registered mobile number is sent stating that the product has been shipped or dispatched We have the right to make any changes in shipment or to cancel and modify the order as based on conditions or cancel it before letting you know. 


Please review the Cancellation, Returns, Refund Policy available on the Website, which applies to Products availed from us.


We list the availability of the products on the relevant webpage of the site. We cannot be more specific about availability. Please note that dispatch estimate is not guaranteed and should not be relied upon.

As we process your order, you will be informed by e-mail and/or mobile SMS if any products is in stock or not.


 All prices are inclusive of all applicable taxes and are subject to change at any time without letting users. 

Please note that this price may differ from the price shown for the product when you first placed it in your shopping cart. 

placing a product in your shopping cart does not reserve the price shown at that time. 

It is also possible that a product’s price may vary between the time you place it in your shopping cart and the time you place the order. 

The price as applicable at the time of placing the order shall be final.

You accept that there may be some permissions required under the applicable laws to use the website and purchase products.

You will be solely responsible for obtaining such permissions and relenting the terms of such permissions.


After purchasing items from our website we will not be responsible for any business loss, revenue, contracts, expected savings, data, etc.

Please Note that all the rights are reserved to the company and you should acknowledge all the terms and conditions before using our services and products.
Your relationship with the website will be governed by the most current version of these terms, as published on the website. However, any product, price of products, terms, and information including content may be changed without prior notice to users.

If a delay or failure results from a circumstance that is outside of our sphere of reasonable control, we will not be held accountable.

Along with these Terms, you will also make sure that you abide by any additional terms that may be incorporated in or embedded in the Services, such as bank offer terms and brand promotional terms.

You acknowledge that any deal you make with one of these third parties will not subject us to liability.

All orders placed through the Website are contingent upon the Products’ availability, our acceptance of your offer in accordance with the aforementioned terms, and your continuous compliance with these Terms.


Regarding the legal ownership of the pharmaceutical goods and services provided for sale by the Third Party Pharmacies on the Website, jchemist makes no representations or warranties.

All disputes and claims arising out of these Terms in regard to any or all transactions on the website are governed by the laws.

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